Shipping Policy
Thank you for choosing Evaya! We're excited to deliver your handcrafted products to your doorstep. Please review our shipping policy below to understand how your order will be processed and shipped:
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Processing Time:
- All Evaya products are handcrafted with care. We typically process and prepare your order for shipping within 5 business days.
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Shipping Method:
- All orders are shipped via FedEx to ensure safe and timely delivery directly to your door.
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White Glove Delivery Upgrade:
- For an enhanced delivery experience, you have the option to upgrade to our White Glove Delivery service. This premium service includes:
- Setup of your new mattress.
- Removal of all packaging materials.
- Disposal of your old mattress.
- For an enhanced delivery experience, you have the option to upgrade to our White Glove Delivery service. This premium service includes:
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White Glove Delivery Process:
- If you choose White Glove Delivery, we will send you an email to confirm the details of the service. This email will provide a clear explanation of the process, including scheduling, setup, and removal services, to ensure all your expectations are met.
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Contact Us:
- If you have any questions or need further assistance regarding shipping or White Glove Delivery, please do not hesitate to contact our customer support team at EvayaOrganics@gmail.com
We appreciate your patience and understanding as we prepare your handcrafted Evaya products for delivery. Thank you for your business!
Warm regards,
The Evaya Team